.doc-hero--tool{padding:56px var(--space-xl) 40px;background:var(--fill);border-bottom:1px solid var(--stroke-weak)}.doc-hero--tool__h1{font-family:var(--font-primary);font-weight:700;font-size:clamp(var(--text-2xl),4vw,var(--text-3xl));letter-spacing:-.025em;line-height:1.1;color:var(--text-strong);margin:var(--space-md) 0 0}.doc-hero--tool__h1 em{font-style:italic;font-weight:inherit}.doc-hero--tool__lede{font-family:var(--font-primary);font-size:var(--text-base);line-height:1.6;color:var(--text-weak);max-width:64ch;margin:var(--space-sm) 0 0;text-wrap:pretty}.tickets-page{max-width:1320px;margin:0 auto;padding:var(--space-2xl) var(--space-xl) var(--space-4xl)}@media(min-width:960px){.tickets-page{display:grid;grid-template-columns:260px 1fr;gap:var(--space-2xl);align-items:start}}.filters{border:1px solid var(--stroke-weak);border-radius:var(--radius-lg);background:#fff}@media(min-width:960px){.filters{position:sticky;top:72px;max-height:calc(100vh - 88px);overflow-y:auto}}@media(max-width:959px){.filters{margin-bottom:var(--space-xl);background:color-mix(in srgb,var(--fill) 92%,transparent);backdrop-filter:blur(12px)}}.filters__inner{padding:var(--space-lg);display:flex;flex-direction:column;gap:var(--space-lg)}.filters__group-block{display:flex;flex-direction:column;gap:8px}.filters__label{font-family:var(--font-mono);font-size:10px;font-weight:500;letter-spacing:.16em;text-transform:uppercase;color:var(--text-weak);white-space:nowrap}.filters__group{display:flex;gap:6px;flex-wrap:wrap}.filters__group--stack{flex-direction:column;align-items:flex-start;gap:6px}.filters__group--stack .chip{width:100%;justify-content:flex-start}@media(max-width:959px){.filters__group--stack{flex-direction:row;align-items:center}.filters__group--stack .chip{width:auto;justify-content:center}}.filters__footer{display:flex;flex-direction:column;gap:10px;padding-top:var(--space-md);border-top:1px solid var(--stroke-weak)}.filters__reset{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 14px;background:transparent;border:1px solid var(--stroke-weak);border-radius:999px;font-family:var(--font-primary);font-size:var(--text-xs);font-weight:500;color:var(--text-weak);cursor:pointer;transition:all var(--t-fast)}.filters__reset:hover{background:var(--fill);color:var(--text-strong);border-color:var(--stroke-strong)}.filters__reset svg{width:13px;height:13px;stroke-width:1.7px}.tickets-main{min-width:0}.chip{display:inline-flex;align-items:center;gap:6px;padding:5px 12px;background:var(--background);border:1px solid var(--stroke-weak);border-radius:var(--radius-pill);font-family:var(--font-primary);font-size:var(--text-xs);font-weight:500;color:var(--text-weak);cursor:pointer;transition:all var(--t-fast)}.chip:hover{color:var(--text-strong);border-color:var(--stroke-strong)}.chip--active{background:var(--text-strong);border-color:var(--text-strong);color:#fff}.chip--ghost{color:var(--text-weak);background:transparent;border-color:transparent;flex-shrink:0}@media(min-width:768px){.chip--ghost{margin-left:0}}@media(max-width:767px){.chip--ghost{margin-left:auto}}.chip--ghost:hover{background:var(--background);color:var(--text-strong)}.chip__dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}.search{flex:1;min-width:140px;padding:6px 12px;background:var(--background);border:1px solid var(--stroke-weak);border-radius:var(--radius-sm);font-family:var(--font-primary);font-size:var(--text-sm);color:var(--text-strong)}.search:focus{outline:2px solid var(--brand);outline-offset:1px}.filters__summary{font-family:var(--font-primary);font-size:var(--text-xs);line-height:1.5;color:var(--text-weak);font-variant-numeric:tabular-nums}.tickets-list{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:var(--space-md)}.ticket{background:var(--background);border:1px solid var(--stroke-weak);border-radius:var(--radius-lg);transition:opacity var(--t-fast),border-color var(--t-fast);scroll-margin-top:240px}.ticket[data-hidden]{display:none}.ticket[data-done]{opacity:.55}.ticket[data-done] .ticket__title{text-decoration:line-through;text-decoration-color:var(--text-weak)}.ticket__head{display:grid;grid-template-columns:auto 1fr auto;gap:var(--space-md);padding:var(--space-md) var(--space-lg);align-items:start}.ticket__check{display:flex;align-items:center;padding-top:4px;cursor:pointer}.ticket__check input{position:absolute;opacity:0;pointer-events:none}.ticket__check-box{width:18px;height:18px;border:1.5px solid var(--stroke-strong);border-radius:var(--radius-sm);background:var(--background);display:flex;align-items:center;justify-content:center;transition:all var(--t-fast);position:relative}.ticket__check input:checked+.ticket__check-box{background:var(--brand);border-color:var(--brand)}.ticket__check input:checked+.ticket__check-box:after{content:"";width:9px;height:5px;border-left:2px solid #fff;border-bottom:2px solid #fff;transform:rotate(-45deg) translateY(-1px)}.ticket__check input:focus-visible+.ticket__check-box{outline:2px solid var(--brand);outline-offset:2px}.ticket__head-main{min-width:0}.ticket__meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:6px}.ticket__meta-cluster{display:inline-flex;align-items:center;gap:4px}.ticket__id{display:inline-flex;align-items:center;gap:5px;padding:2px 9px;background:color-mix(in srgb,var(--chip-color) 12%,transparent);border:1px solid color-mix(in srgb,var(--chip-color) 25%,transparent);border-radius:var(--radius-pill);font-family:var(--font-display);font-size:var(--text-xs);font-weight:700;color:var(--chip-color);letter-spacing:.04em}.ticket__id-dot{width:6px;height:6px;border-radius:50%}.ticket__sev{font-family:var(--font-primary);font-size:10px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;padding:2px 8px;border-radius:var(--radius-pill)}.ticket__sev--critical{background:#fc57551a;color:#b8302e}.ticket__sev--high{background:#d4952a1f;color:#8a5d10}.ticket__sev--medium{background:#5417eb14;color:var(--brand)}.ticket__sev--low{background:var(--fill);color:var(--text-weak)}.ticket__product{font-family:var(--font-primary);font-size:10px;font-weight:600;letter-spacing:.04em;padding:2px 8px;border-radius:var(--radius-pill);background:var(--fill);color:var(--text-weak);border:1px solid color-mix(in srgb,var(--text-weak) 20%,transparent)}.ticket__source{font-family:var(--font-primary);font-size:var(--text-xs);color:var(--text-weak)}.ticket[data-collapsed] .ticket__source{display:none}.ticket__title{font-family:var(--font-primary);font-weight:600;font-size:var(--text-lg);line-height:1.4;color:var(--text-strong);margin:0}.ticket__title a{color:inherit;text-decoration:none}.ticket__title a:hover{color:var(--brand)}.ticket__actions{display:flex;gap:6px;align-items:center}.copy-btn{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;background:var(--background);border:1px solid var(--stroke-weak);border-radius:var(--radius-sm);font-family:var(--font-primary);font-size:var(--text-xs);font-weight:500;color:var(--text-weak);cursor:pointer;transition:all var(--t-fast)}.copy-btn:hover{color:var(--text-strong);border-color:var(--stroke-strong);background:var(--fill)}.copy-btn[data-copied]{color:var(--teal, #1D9E75);border-color:color-mix(in srgb,var(--teal, #1D9E75) 45%,transparent);background:color-mix(in srgb,var(--teal, #1D9E75) 8%,transparent)}.copy-btn svg{width:13px;height:13px;stroke-width:1.6px}.toggle-btn{width:28px;height:28px;min-width:44px;min-height:44px;display:inline-flex;align-items:center;justify-content:center;background:transparent;border:none;border-radius:var(--radius-sm);color:var(--text-weak);cursor:pointer;transition:background var(--t-fast),color var(--t-fast);position:relative}.toggle-btn:hover{background:#0000000a;color:var(--text-strong)}.toggle-btn svg{width:18px;height:18px;stroke-width:1.6px;transition:transform var(--t-fast)}.ticket[data-collapsed] .toggle-btn svg{transform:rotate(-90deg)}.ticket__body{padding:0 var(--space-lg) var(--space-lg);border-top:1px solid var(--stroke-weak);margin-top:var(--space-md);padding-top:var(--space-lg);display:flex;flex-direction:column;gap:var(--space-md)}.ticket[data-collapsed] .ticket__body{display:none}.ticket__section-label{display:block;font-family:var(--font-primary);font-size:10px;font-weight:600;letter-spacing:.14em;text-transform:uppercase;color:var(--text-weak);margin-bottom:6px}.ticket__section p{font-family:var(--font-primary);font-size:var(--text-sm);line-height:1.65;color:var(--text-strong);margin:0}.ticket__section ul{margin:0;padding-left:var(--space-lg);font-family:var(--font-primary);font-size:var(--text-sm);line-height:1.65;color:var(--text-strong)}.ticket__urls li{list-style:none;padding-left:0}.ticket__urls code{background:var(--fill);padding:1px 7px;border-radius:4px;font-size:var(--text-xs);word-break:break-all}.tickets-empty{text-align:center;padding:var(--space-4xl) var(--space-xl);color:var(--text-weak)}.tickets-empty svg{width:32px;height:32px;stroke-width:1.4px;opacity:.5;margin-bottom:var(--space-md)}@media(max-width:720px){.ticket__head{grid-template-columns:auto 1fr}.ticket__actions{grid-column:2 / -1;justify-content:flex-end;margin-top:var(--space-xs)}.copy-btn span{display:none}}.snippet{background:var(--fill);border:1px solid var(--stroke-weak);border-radius:var(--radius-md);overflow:hidden}.snippet__bar{display:flex;align-items:center;justify-content:space-between;padding:8px var(--space-md);border-bottom:1px solid var(--stroke-weak);background:color-mix(in srgb,var(--stroke-weak) 30%,transparent)}.snippet__lang{font-family:var(--font-mono);font-size:var(--text-xs);color:var(--text-weak);text-transform:lowercase}.snippet__copy{display:inline-flex;align-items:center;gap:5px;background:transparent;border:none;cursor:pointer;font-family:var(--font-primary);font-size:var(--text-xs);color:var(--text-weak);transition:color var(--t-fast)}.snippet__copy:hover{color:var(--text-strong)}.snippet__copy svg{width:12px;height:12px}.snippet__code{padding:var(--space-md);font-size:var(--text-xs);font-family:var(--font-mono);overflow-x:auto;line-height:1.6;color:var(--text-strong);margin:0}.tickets-grid{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}@media(max-width:720px){.tickets-grid{grid-template-columns:1fr}}.tickets-grid template{display:none}.ticket-card{position:relative;background:#fff;border:1px solid var(--stroke-weak);border-radius:14px;transition:opacity var(--t-fast),border-color var(--t-fast),box-shadow var(--t-fast),transform var(--t-fast);scroll-margin-top:100px;display:flex;flex-direction:column}.ticket-card[data-hidden]{display:none}.ticket-card[data-done]{opacity:.55}.ticket-card[data-done] .ticket-card__title{text-decoration:line-through;text-decoration-color:var(--text-weak)}.ticket-card:hover{border-color:#5417eb38;box-shadow:0 12px 32px -16px #13133d29;transform:translateY(-1px)}.ticket-card__open{flex:1;text-align:left;background:transparent;border:none;padding:16px 16px 8px;cursor:pointer;color:inherit;font:inherit;display:block}.ticket-card__open:focus-visible{outline:2px solid var(--brand);outline-offset:-2px;border-radius:14px 14px 0 0}.ticket-card__meta{display:flex;align-items:center;gap:6px;margin-bottom:10px}.ticket-card__title{font-family:var(--font-primary);font-weight:600;font-size:15px;line-height:1.35;color:var(--text-strong);margin:0 0 8px;transition:color var(--t-fast);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.ticket-card:hover .ticket-card__title{color:var(--brand)}.ticket-card__preview{font-family:var(--font-primary);font-size:12.5px;line-height:1.5;color:var(--text-weak);margin:0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.ticket-card__actions{display:flex;align-items:center;justify-content:space-between;padding:8px 12px 10px 16px;border-top:1px solid var(--stroke-weak);margin-top:4px}.ticket-card__check{display:inline-flex;align-items:center;gap:8px;cursor:pointer;user-select:none}.ticket-card__check input{position:absolute;opacity:0;pointer-events:none}.ticket-card__check-text{font-family:var(--font-primary);font-size:12px;font-weight:500;color:var(--text-weak);transition:color var(--t-fast)}.ticket-card__check input:checked~.ticket-card__check-text{color:var(--brand)}.copy-btn--card{width:30px;height:30px;padding:0;background:transparent;border:1px solid var(--stroke-weak);border-radius:8px;color:var(--text-weak);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;transition:all var(--t-fast);position:relative}.copy-btn--card:before{content:"";position:absolute;inset:-7px}.copy-btn--card:hover{background:var(--fill);color:var(--brand);border-color:#5417eb38}.copy-btn--card[data-copied]{background:color-mix(in srgb,var(--status-success) 12%,transparent);border-color:color-mix(in srgb,var(--status-success) 35%,transparent);color:var(--status-success)}.copy-btn--card svg{width:14px;height:14px;stroke-width:1.7px}.ticket-drawer{position:fixed;inset:0;z-index:200;pointer-events:none;visibility:hidden;transition:visibility .32s linear}.ticket-drawer[data-open]{pointer-events:auto;visibility:visible;transition:visibility 0s linear}.ticket-drawer__overlay{position:absolute;inset:0;background:#13133d6b;opacity:0;transition:opacity .28s cubic-bezier(.16,1,.3,1)}.ticket-drawer[data-open] .ticket-drawer__overlay{opacity:1}.ticket-drawer__panel{position:absolute;top:0;right:0;bottom:0;width:min(560px,96vw);background:#fff;border-left:1px solid var(--stroke-weak);box-shadow:-24px 0 64px -24px #13133d52;transform:translate(100%);transition:transform .36s cubic-bezier(.16,1,.3,1);display:flex;flex-direction:column;overflow:hidden}.ticket-drawer[data-open] .ticket-drawer__panel{transform:translate(0)}.ticket-drawer__head{display:flex;align-items:center;justify-content:space-between;padding:20px 24px 12px;gap:var(--space-md)}.ticket-drawer__meta{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.ticket-drawer__nav{display:flex;align-items:center;gap:4px;flex-shrink:0}.ticket-drawer__navbtn{width:30px;height:30px;border-radius:8px;background:transparent;border:1px solid var(--stroke-weak);color:var(--text-weak);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;transition:all var(--t-fast)}.ticket-drawer__navbtn:hover:not(:disabled){background:var(--fill);color:var(--text-strong)}.ticket-drawer__navbtn:disabled{opacity:.35;cursor:not-allowed}.ticket-drawer__navbtn svg{width:15px;height:15px;stroke-width:1.7px}.ticket-drawer__pos{font-family:var(--font-mono);font-size:11px;color:var(--text-weak);font-variant-numeric:tabular-nums;padding:0 4px;min-width:42px;text-align:center}.ticket-drawer__close{width:30px;height:30px;border-radius:8px;background:transparent;border:1px solid var(--stroke-weak);color:var(--text-weak);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;transition:all var(--t-fast);margin-left:4px}.ticket-drawer__close:hover{background:var(--fill);color:var(--text-strong)}.ticket-drawer__close svg{width:16px;height:16px;stroke-width:1.6px}.ticket-drawer__title{font-family:var(--font-primary);font-weight:600;font-size:22px;line-height:1.25;letter-spacing:-.01em;color:var(--text-strong);margin:0;padding:0 24px}.ticket-drawer__source{font-family:var(--font-mono);font-size:11px;letter-spacing:.06em;color:var(--text-weak);margin:8px 0 0;padding:0 24px}.ticket-drawer__body{flex:1;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:20px}.drawer-section__label{display:block;font-family:var(--font-mono);font-size:10px;letter-spacing:.16em;text-transform:uppercase;color:var(--text-weak);margin-bottom:8px}.drawer-section p{font-family:var(--font-primary);font-size:14px;line-height:1.65;color:var(--text-strong);margin:0}.drawer-section ul{margin:0;padding-left:18px;font-family:var(--font-primary);font-size:14px;line-height:1.6;color:var(--text-strong)}.drawer-section__urls li{list-style:none;padding-left:0}.drawer-section__urls code{background:var(--fill);padding:2px 8px;border-radius:4px;font-size:12px;word-break:break-all;font-family:var(--font-mono)}.source-sheet-link{display:grid;grid-template-columns:36px 1fr auto;gap:12px;align-items:center;padding:12px 14px;background:var(--fill);border:1px solid var(--stroke-weak);border-radius:10px;text-decoration:none;color:inherit;transition:all var(--t-fast)}.source-sheet-link:hover{border-color:#5417eb4d;background:color-mix(in srgb,var(--brand) 5%,var(--fill))}.source-sheet-link__icon{width:36px;height:36px;border-radius:8px;background:#fff;color:var(--brand);display:flex;align-items:center;justify-content:center}.source-sheet-link__body{display:flex;flex-direction:column;gap:2px;min-width:0}.source-sheet-link__title{font-family:var(--font-primary);font-size:13px;font-weight:600;color:var(--text-strong);line-height:1.3}.source-sheet-link__count{font-family:var(--font-mono);font-size:11px;letter-spacing:.04em;color:var(--text-weak)}.source-sheet-link__arrow{font-size:18px;color:var(--text-weak);transition:transform var(--t-fast)}.source-sheet-link:hover .source-sheet-link__arrow{transform:translate(2px);color:var(--brand)}.ticket-drawer__footer{padding:16px 24px;border-top:1px solid var(--stroke-weak);background:var(--fill);display:flex;align-items:center;gap:10px}.send-btn--drawer{display:inline-flex;align-items:center;gap:8px;padding:10px 16px;background:var(--brand);color:#fff;border:none;border-radius:999px;font-family:var(--font-primary);font-size:13px;font-weight:500;cursor:pointer;transition:background var(--t-fast),filter var(--t-fast);margin-left:auto}.send-btn--drawer:hover{filter:brightness(1.08)}.send-btn--drawer:disabled{opacity:.6;cursor:default}.send-btn--drawer[data-sent]{background:var(--status-success)}.send-btn--drawer[data-error]{background:var(--status-error)}.send-btn--drawer svg{width:14px;height:14px;stroke-width:1.6px}.copy-btn--drawer{display:inline-flex;align-items:center;gap:8px;padding:10px 16px;background:var(--text-strong);color:#fff;border:none;border-radius:999px;font-family:var(--font-primary);font-size:13px;font-weight:500;cursor:pointer;transition:all var(--t-fast)}.copy-btn--drawer:hover{background:var(--brand)}.copy-btn--drawer[data-copied]{background:var(--status-success)}.copy-btn--drawer svg{width:14px;height:14px;stroke-width:1.6px}@media(max-width:720px){.ticket-drawer__panel{width:100%;border-left:none}.ticket-drawer__head,.ticket-drawer__title,.ticket-drawer__source{padding-left:16px;padding-right:16px}.ticket-drawer__body{padding:20px 16px}.ticket-drawer__footer{padding:14px 16px}}